FAQ

Are you curious to know more about the process before you order? Then this is the page for you!

Below you will see a list of the most commonly asked questions we receive. If you do not see your question below, simply click on the “Ask a Question” link in the left margin and complete the form. We will respond to your inquiry as soon as possible.

  1. How long does it take to complete my order?
  2. What is a proof/layout?
  3. How do I go about getting an estimate from you?
  4. How does my order get to me?

1. How long does it take to complete my order?

The fabrication time for each order varies greatly depending on the quantity, materials used, if it is custom or from stock, and the current workload for the facility. Generally speaking, most real estate signs are produced in 7 to 10 business days. The deliberation and design periods can delay the process considerably, so the sooner you approve the proof, the sooner we can get your signs to you!

For specific production timelines, please do not hesitate to contact us. We will do our best to get your products completed within your time frame.

2. What is a “proof/layout”?

A proof/layout is a rendering that illustrates the design of your particular sign order. Proofs are very effective tools in ensuring that we have configured your signs accurately, according to your specifications. Once we receive your specifications, we will develop an initial proof for your review and send it to you via e-mail or fax, whichever you prefer. If you desire any further modifications to the proof, you will designate them on the proof and return it to us for revision. We will send subsequent proof drafts until your desired design is achieved. When we receive the final approved proof from you, we will begin fabrication of your signs.

Please be sure to double-check your proof for accuracy! We particularly recommend you check for errors in spelling and phone numbers.

3. How do I go about getting an estimate from you?

You are welcome to use our easy and convenient online estimate request form, you can send us an e-mail or give us a call at (253) 939-5500.

4. How does my order get to me?

If you are in our local delivery area we can deliver to your office for a small fee. If you are outside our local delivery area we will ship direct to your office via UPS. (Please keep in mind that if you warehouse your signs at a posting company most of them will pick up from our facility in Auburn.) In addition, you are welcome to pick up your signs in person at our office-we would love to meet you! Click here for directions to our facility.